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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Makeal Dukes

Makeal Dukes

January 16, 2025

5  out of  5
rating by Makeal Dukes
"The representatives at State Farm have been helpful and actually saved me money. I’m pleased with the interactions I’ve had with them this week and their service."
Profile photo of BECKY WELCH

BECKY WELCH

January 16, 2025

5  out of  5
rating by BECKY WELCH
"The repair I spoke with for my quote on Auto was fantastic. He explained everything to .ake sure what I was oozing for a d what I needed."
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Tamekia Adams

January 13, 2025

5  out of  5
rating by Tamekia Adams
"Amazing Customer Service!!!"
We responded:
"Thanks Tamekia, you're an amazing customer!"
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Dennis Stanford

January 8, 2025

5  out of  5
rating by Dennis Stanford
"Awesome experience with agent and staff. Love the family style atmosphere."
We responded:
"Thank you for the review, Dennis! We will let Channing know how well he did!"
Profile photo of Olanrewaju Oyinbooke

Olanrewaju Oyinbooke

January 6, 2025

5  out of  5
rating by Olanrewaju Oyinbooke
"Beyond just following up with me, they made sure that I got the best offer significant enough to make me from my current insurance provider to them. Good customer service and very friendly. Highly recommended"
We responded:
"Thanks for the review Olanrewaju! It is a pleasure to work on your insurance. "
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Bobby King

January 3, 2025

5  out of  5
rating by Bobby King
"Great guys to work with. Very helpful and patient with me I would highly recommend them"
We responded:
"Hey Bobby! Thank you for the review. It is a great pleasure to have you as part of our office!"
Profile photo of John Winters

John Winters

January 3, 2025

5  out of  5
rating by John Winters
"These guys are amazing. I walked in, bundled my policies together and am now saving over $350 a month. Call em up and ask for Channing - he’ll get you fixed right up."
We responded:
"Thank you for the kind words, John! We are so happy to help you save on your insurance. Channing excels at making bundling work!"
Profile photo of Cheryl Waller

Cheryl Waller

December 19, 2024

5  out of  5
rating by Cheryl Waller
"After getting renters insurance we waited to get a quote for our vehicles. We had General and had the minimum to have here in this state. Then I decided to see what state farm could do. Well long story short we go more coverage and discounts that made our payment twenty dollars less than general. We jumped at it and Mr.Giles and his awesome team at State farm helped get us insured and save money. Everyone should call them today and see the magic they do to get you all the coverage that you can't get and then afford. Thank you State Farm!!"
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art johnson

December 19, 2024

5  out of  5
rating by art johnson
"This office is intentional about you being serviced with a top notch experience. It feels like a team when I call there, because each rep can and is willing to help you."
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Tanner Davis

December 17, 2024

5  out of  5
rating by Tanner Davis
"Derek was very helpful and patient, and went out of his way to help me. Glad I made the switch to his insurance!"
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Stephen Wilson

December 13, 2024

5  out of  5
rating by Stephen Wilson
"Offered me a quote, in response to a google search. Followed up with me even though I’d chosen a different company to start. When that term ended offered me a better quote and now have my car, and house under him."
Profile photo of Jessica Coker

Jessica Coker

December 11, 2024

5  out of  5
rating by Jessica Coker
"Great customer service. Armani was particularly helpful and was a great communicator. The whole process of getting new home and auto insurance went smoothly and thankful for the service."
We responded:
"Hey Jessica! Thank you for the review. We are thrilled to have you as part of our office. Merry Christmas!"
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jasmine

November 22, 2024

5  out of  5
rating by jasmine
"Great customer service, friendly, professional"
We responded:
"Hey Jasmine, Thank you for the review! We always strive to make our service proffessional AND friendly!"
Profile photo of Beverly Brooks

Beverly Brooks

November 21, 2024

5  out of  5
rating by Beverly Brooks
"I've been with the James Scott Agency for about 20 years and have had many dealings with them during that time. A special shout-out to Melanie, who consistently goes above and beyond when tending to our business insurance and bond requirements. They are always professional, caring, friendly and efficient. I'm a very happy customer of their agency."
We responded:
"Hi Beverly! Thank you for taking the time to give us a review. Melanie is absolutely incredible, and always goes the extra mile for our customers. We are always happy to hear that we are achieving the level of quality we aim at."
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shelley mooney

November 20, 2024

5  out of  5
rating by shelley mooney
"Joseph and Melanie are wonderful with keeping in contact. They have been diligently working with the underwriters to fix an issue with my policy. They are always nice and professional. ❤️"
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Charles Rivera

November 19, 2024

5  out of  5
rating by Charles Rivera
"I have been with State Farm for over 30 years. I recently retired and moved from Illinois to Maumelle, Arkansas, Joseph Giles. Have been great to work with me anytime I have a question or any type of issue they take care of me! The whole staff is very courteous and professional. They feel like they’re part of my family. Thank you."
We responded:
"Hey Charles! Thank you for the incredibly kind words. It has been a pleasure to take care of you and yours. "
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Sean Mays

November 8, 2024

5  out of  5
rating by Sean Mays
"This is a company that truly look out for their customers they listen to your needs and help you find the best plan that fits your needs. They are very friendly and welcoming its like talking to family."
We responded:
"Thank you so much for the kind words! One of our goals is to feel like family, and protect you the way we protect our own families. Thank you for your business!"
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Brandy Mezger

October 19, 2024

5  out of  5
rating by Brandy Mezger
"The best people ever!!!!"
We responded:
"Thanks Brandy! We appreciate your business!"
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Tony

October 2, 2024

5  out of  5
rating by Tony
"Great Customer service, the best around!!😄"
We responded:
"Thanks Tony! We are always available for your insurance needs:) "
Profile photo of Shannon Murry

Shannon Murry

September 28, 2024

5  out of  5
rating by Shannon Murry
"They have taken heart care of me from car insurance to homeowner insurance. Everyone is very helpful and always answers any questions I have. Highly recommend!"
We responded:
"Thank you Shannon! It is a pleasure to have you as part of our office."
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Terrell Slater

September 23, 2024

5  out of  5
rating by Terrell Slater
"Very friendly, got things taken care of pretty fast."
We responded:
"Thank you for the review Terrell! As Lightning Mcqueen would say "faster than fast"!"
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Cliff Thompson

September 23, 2024

5  out of  5
rating by Cliff Thompson
"My Wife and I had been life long State Farm customers since the 70's. A few years ago, we switched to a competitor for better rates. Since that time, the rates increased significantly and we needed a better alternative. We decided to revisit State Farm and I found a local State Farm office where I met Armani Atillano. Armani was very engaging, responsive and thorough, making sure he understood our needs. Armani then offered a very comprehensive and competitive insurance plan that aligns with our retirement. So... We're back!! Thanks to you Armani... We look forward to continuing a long term relationship with State Farm."
We responded:
"Hi Cliff! Thank you for trusting us with your Home and Auto Insurance needs! We are always here if you need anything. "
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Imraul Emmaka

September 13, 2024

5  out of  5
rating by Imraul Emmaka
"I worked with Armany and he was great. Very friendly and helpful."
We responded:
"Thanks for the review Imraul! Armani is stellar, fast, and easy to work with!"
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James Morgan

September 12, 2024

5  out of  5
rating by James Morgan
"After 2 decades with Geico, I recently relocated and my homeowners policy doubled in price when we downsized. Geico didn't have a local subcontractor so I went local with State Farm bringing my premium back to earth."
We responded:
"Thank you for trusting us with your business! "
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Tim Adams

September 12, 2024

5  out of  5
rating by Tim Adams
"Mr. Armani was a tremendous help and went above and above and above to make sure I was in the right plan and well taken care of. I love great energy and Mr. Armani was top tier!"
We responded:
"Armani IS top tier! and so are you!! Thank you for your business, and thank you for your review:)"