State Farm® Insurance Agent Joseph Giles
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nikki Ritchie
November 17, 2025
"Once again, this office of great people, (Huge shout out to Derek Couts!!) have helped me save money, made it effortless for me to get my new car insurance in just a few minutes, and saved me stress and money!! These people are amazing at what they do and they care! They are truly awesome!! Derek, you’re awesome! True story!! So tell your wife there are people like me and my sons who think you’re awesome!! Thanks so much!! I will never go with another insurance company, and I recommend this office for anyone and everyone! Great team! God Bless!"
Sarah Watkins
October 31, 2025
"Armani was very helpful and explained everything in detail. I would recommend State farm insurance for anyone."
Zach Spain
October 17, 2025
"Armani was personable and kind gote a good rate and was able to bundle life and auto very easily 10/10 glad he called"
Shannon Lawrence
September 24, 2025
"We worked with Armani and he couldn’t have been more helpful! We switched to State Farm and increased our coverage, and saved over $100 a month. Armani was kind, professional, and really made us feel like we were truly taken care of. Excellent experience!"
Tara Stephens
September 11, 2025
"the agent was very informative and helpfully!"
Hung Do
August 12, 2025
"Great service!"
Nikki Ritchie
August 8, 2025
"They saved me over $100 when I switched and I didn’t have to do anything but take one phone call! It was truly an amazing customer experience for me and I am so thankful!! Shout out to Armani, sir, you are the best! Will recommend to everyone!!!"
Audrey Jasper
June 19, 2025
"I worked with Armani and he was so helpful. He was able to explain the different policies and provide insurance that was good for me and my budget. I love working with the office of Joseph Giles for State Farm. I would recommend them to anyone."
Trevor Turner
May 29, 2025
"Armani and the team at State Farm took care of me very punctual, explained everything to me, and saved me 65$ a month switching to State Farm. I also have double the coverage with State Farm. I highly recommend State Farm insurance to anyone looking for any kind of coverage!!"
Grant Snodgrass
May 20, 2025
"Channing was extremely helpful! Saved me $80 a month and got me more coverage than my old company! Incredible job! Highly recommend!"
justin fowler
May 20, 2025
"Sign up process was simple. They were able to get better coverage at a lower rate for auto. They were able to answer all my questions."
Nikecia Fuller
May 15, 2025
"Working with Armani at State Farm has been a great experience! From the beginning, Armani was professional, knowledgeable, and genuinely cared about helping me find the best coverage for my needs. He took the time to explain everything clearly, answered all my questions, and made the entire process smooth and stress-free. If you’re looking for excellent customer service and someone who truly has your best interest at heart, I highly recommend working with Armani!"
Devin
May 9, 2025
"The younger guy who answered my call I can’t remember his name but he was helpful as hell and deserves a raise fr he has amazing people skills very happy going person seriously he needs something if it’s a raise or a couple paid days off. I haven’t ever met someone over a phone call from any company that was as nice and cool as him even with me and him Miscommunicating he kept a cool level head and just wanted to make things right"
Elaine Hunthrop
April 25, 2025
"Can't get a return call, email or text from this agent since Joseph bought the agency. Been a customer for over 30 years."
Justin Fonken
April 15, 2025
"Armani helped me when it came to the quality of my insurance, i was paying a lower rate elsewhere with less coverage, now i pay the same with more coverage and added renters and life insurance, overall a good experience and i now have auto, renters, and life insurance for the same price i was paying for less quality auto insurance backed by a more trusted company."
JD
March 4, 2025
"Great customer service and customer, State Farm is a great company to do business with."
"Hey JD! Thank you for for the recommendation! We are always here if you need us. "
Elliot Fielstein
February 28, 2025
"Derek Counts was very professional and personable, and he was also on top of every detail that needed to be done."
"Hi Elliot! We love that Derek's personality still shines through his professionalism. We are always here to help if you need it. "
Adrian Valcin
February 21, 2025
"His team provides Excellent customer service and are very reliable"
"Hi Adrian! We are happy to hear that we lived up to our high standards. Please let us know how we can help in the future. Thank you for your review and your business. "
Judy Campbell
February 17, 2025
"Derek, along with Joseph, were very helpful in determining what coverage we needed for our home and 3 autos. We had been with our insurance company for over 40 years. After sitting down with Derek, we soon realized it was time to make the change. Thank you for helping us make the switch."
"Thank you for the kid words. We loved getting to sit down with the two of you and discuss the best way to protect your family's future. Thank you for your business!"
Amber Kasinger
February 12, 2025
"We were shopping for a new homeowners insurance policy and Derek was TREMENDOUSLY helpful throughout the entire process! He helped walk us through everything and answered any questions or concerns that we had, plus, was able to set us up with a new policy that was $1,400 cheaper than the one we had AND had more coverage than we had! He was also able to get us a better car insurance policy for a cheaper price than we had been paying for through another company! I will definitely be passing along his contact information to any friends or family that may also be in the market for coverage!"
"Thank you Amber! We appreciate your business and your kind words. We are a phone call away if you need anything. "
Trisha Bond
February 6, 2025
"Highly recommend Armani at Joseph Giles State Farm"
Katherine Bitter
February 5, 2025
"Agent was super helpful and got my insurance payments down! He was so friendly and helped walk me through all my options. 10/10 recommend."
"Hi Katherine! Thank you so much for your review, and your trust in us. We are so excited to welcome you to the State Farm family."
Samantha Crosby
February 3, 2025
"Armani has been a great help in getting my new policies finished. He has answered my questions and helped to make sure everything is going smoothly for the transition into a new place for renters insurance. He has also done wonderfully on getting all the payments set up the same day!!"
"Hi Samantha! Thank you for trusting us with your renters coverage, and thank you for sharing how awesome Armani is! We appreciate you."
Anna Rodgers
January 29, 2025
"Very good customer service and professional."
"Thank you for the review, Anna! We are always here to help if you need anything."
Jessica H
January 28, 2025
"I've had Root for the last 12 months because of the cost. Channing was able to save me $10/mo and give me better coverage with State Farm!"
"Hey Jessica! Thanks for the review. Channing is great at getting people low rates, and great coverage. "